A Gift from a Pandemic

A Gift from a Pandemic

Much has been said, written and broadcast about the impact of the COVID-19 pandemic and I don’t wish to offer another take. It has all been covered well by experts, credentialled and armchair versions, alike. I am producing a series of articles around what’s next....
The value client and the price client

The value client and the price client

There are lots of micro client experiences and client attitudes. But we can broadly divide clients into two attitude or approach categories, the value type client and the price type client. The value client understands and appreciates the value of the work, the...
Goldilocks didn’t take short cuts

Goldilocks didn’t take short cuts

I often speak in business of the Goldilocks position, the place we need to strive for where we have things exactly right. Not too hard, not too soft, not too hot, not too cold. The place where we have the right balance of weight, the right balance of pressure. Often,...

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